Testimonials

Midwestern has been very lucky to have the commitment and support that our Account Manager gives us when our furniture needs continuously come up.  He has been a great asset to us and a fantastic person to work with for the past 16 years!

Midwestern University, Glendale, AZ

I just wanted to let you know that once again our Goodmans crew knocked it out of the park (baseball reference intended for spring training).Thank you to your team for a job well done!!! 

Chandler Police Department, Chandler, AZ

Thank you again to you and your fabulous team of guys working on everything. They have been terrific to us and very prompt in making all staff comfortable. They love their new surroundings and you have made it better for us all.

Presbyterian Customer Service, Albuquerque, NM

You guys gained a fan these last few weeks. Keep up the good great work. I will make sure I sing your praises in the future. And even if we hit a snag, I have no doubt you guys will kill it. Just amazed.

Rob Paulus, Architects Ltd., Scottsdale, AZ

Our Goodmans project coordinator is pleasant, easy to work with, fast, accurate and just all around awesome! She is soooooo easy to work with and I don’t have to go through her quotes ever to make sure they are right…cause they always are. She’s a keeper! Please make sure no-one steals her off my accounts!

Grand Canyon University, Phoenix, AZ

I feel our Goodmans service tech went above and beyond by taking the time to (instruct me on how to utilize all of the functions of my chair). It is always great to receive AWESOME customer service.  Kudos to Goodmans!

Arizona Board of Technical Registration, Phoenix, AZ

I feel our Goodmans service tech went above and beyond by taking the time to (instruct me on how to utilize all of the functions of my chair). It is always great to receive AWESOME customer service.  Kudos to Goodmans!

Arizona Board of Technical Registration, Phoenix, AZ

Your service lead makes my life so much easier and having been a business owner and manager myself, I recognize what an asset he is.

Chandler Police Department, Chandler, AZ

Your healthcare team is continuously timely, courteous, and thorough. Everyone involved, from design to logistics to delivery are to be commended for their work ethic and attention to detail on each and every project I’ve been lucky enough to work with them on. Thank you for putting such an awesome team together!

Banner Desert Medical Center, Mesa, AZ

I just wanted to send you a little note to let you know how pleased I have been with Goodmans and the service I’ve been receiving on the Vanguard Account.

Vanguard, Phoenix, AZ

I wanted to send a note thanking your staff once again for saving the day.

ADOT, Phoenix, AZ

The office looks amazing and has so much more functionality. I truly appreciate the level of service and care taken to make this project successful. Thank you.

Banner Health, Phoenix, AZ

Today I was walking through city hall with our Goodmans installer, Pete, and we were stopped a few times with people thanking him for the awesome job he did fort them. With help like Pete it really makes my job easy knowing his customer service skills are great. He treats every customer like they are the City Manager.

City of Phoenix, Phoenix, AZ

Your team was amazing! I am grateful for all your help and it is a pleasure to do business with you and your team. From preparation to the final details of cleaning the desks – you all went the extra mile.

Davis Miles, McGuire Gardner, Tempe, AZ

Thank you! The furniture came and we love it—the guys were so amazing that set up everything! Thank you for your support of our community—truly amazing!

Arizona Cancer Foundation for Children, Scottsdale, AZ

Yesterday was the first time I've worked with Goodmans and the two employees left such a great first impression. Our Goodmans installers both possessed very good attitudes and work ethic I'm very impressed.

Phoenix Police Departmernt, Phoenix, AZ

The service and personal experience I’ve had with Goodmans has been without question the best (of our dealer relationships). I really enjoy working with the Goodmans team.

Wells Fargo Bank, Phoenix, AZ

It would seem I’m going to be sending you a lot of these kudos emails over the next few years based on our recent Sleep Center and Sickle Cell project furniture installations!

Banner Health, Phoenix, AZ

We received the chairs and sofa, they look great!! I want to thank you for expediting them so quickly, Your team was great!! I look forward to doing more business with Goodmans in the near future.

Lexus, Albuquerque, NM, Albuquerque, NM

Thank you to you and your team! They arrived at 6:00 a.m. and completed the job prior to 11:00 a.m. with the assembly of all chairs! Yeah! Great job!

State of AZ Supreme Court, Phoenix, AZ

Let me tell you how impressed I am with your Service Team. I am very, very impressed. Your service technician knows his Herman Miller product! I watched him completely disassemble and reassemble my Aeron chair which he had previously diagnosed with broken parts. He then had your service team order new parts and then he returned and restored my chair to new. He also replaced a defective pneumatic cylinder on an earlier model of an Executive Equa chair. Your service team had to find a part that was no longer available and they did so successfully. Thank you for taking care of my legacy Herman Miller products!

Joe Schwartz, Phoenix, AZ

Your installation team is always top-notch. They got the repair done today quickly and they are always a pleasure to deal with. Thanks again!

City of Glendale, Gendale, AZ

Facilities Management, as well as the county at-large, continue to appreciate the consistently high level of service that Goodmans Interior Structures provides. Occasionally, one of the county associates will submit a complimentary comment regarding our various vendor’s performance, and we have another to share with you:

Our Goodmans account manager has been very informative and responsive to sporadic inquiries from me. Her replies are typically received within hours of the phone call or email request. She deserves the title of 'Miracle Worker.' It has been a pleasure working with her.

Maricopa Co Facility Management, Phoenix, AZ

Thank you for all your help. The panels cleaned up very nice, and everyone is back working in their space. You’ve got a great team! Thanks again!

Knight-Swift Transportation, Phoenix, AZ

Everything looks good. Our manager is really happy with the work and professionalism of your staff. Thank you for getting that taken care of.

USAA, Phoenix, AZ

We had another great install from your crew! Your account manager did his usual hoop-jumping to make everything seamless and had the furniture ready for me to beat my deadline. I always appreciate you sending the best of your best to perform these installs. They all worked quickly to keep me very much ahead of schedule so that I could begin moving the employees in right away. My thanks to everyone involved. I value each one so much!

Cole Companies, Phoenix, AZ

I know you appreciate hearing the good so I thought I would pass along a quick note. I have recently been working with one of your senior designers on a couple of projects. My account manager invited her to the project discussions. I appreciate her thoroughness, responsiveness, and experience in the business. She has been great to work with and I look forward to doing more projects with her.

Diane Schneider, Phoenix, AZ

I want to compliment your service techs for a professional job. They were very efficient and courteous. After completing what was needed, they picked up the packaging and left things in order. They gave me a brief tutorial on how things work - which was very much appreciated. Thank you to your professionals : )

WL Gore & Associates Inc, Phoenix, AZ

I received my chair that I ordered today. Your installer that delivered the chair was pleasant and professional. He brought the chair in and showed me the various adjustments and then he wiped it down. My entire experience with Goodmans was excellent. I was in contact with your sales associate and she made things simple and easy. Your project manager that arranged the delivery, was equally efficient and easy to deal with. As a one-person operation, I may never be in the position of ordering a lot of items through Goodmans, but I will drop your name whenever I can as a good place to do business within Albuquerque.

Yvonne Coats, Albuquerque, NM

Thanks for the quick response and support! I look forward to continuing a great working relationship with Goodmans. On a separate note, I would like to give all of your installers a “very high praise”. Seriously. They are all incredible to work with. Extremely professional, polite, and helpful.

Department of Veterans Affairs, Phoenix, AZ

The crew you sent to install the furniture at the Phoenix office was amazing. Your foremen ran a tight ship and with excellent customer service. They made sure everything was done to the best standards. I couldn’t ask for a better crew. I hope to work with them again.

Millington Lockwood Business Interiors, Buffalo, NY

It was a great install day! I know that we don’t always have time to compliment great work however, I wanted to take the time to tell you about my day with Goodmans. I had four installations today and your crew did a great job! They did everything I asked them to do and verified it was done the way that I wanted it done. They worked very hard, were very knowledgeable and amenable. Thanks!

Pima County, Tucson, AZ

Your installers came to our office to deliver and install furniture for our conference room. The service they provided was excellent! The were friendly, polite, professional, and efficient. I deal with a lot of different vendors and this is in my top 5 of great customer service. Thank you!

Arizona Board of Technical Registration, Phoenix, AZ

The first floor workroom is gorgeous. It feels bigger and brighter. The whole team really likes being able to sit together. Please pass along our gratitude to everyone who worked on it. It is really improving our teams’ joy. Thanks!

Mayo Clinic, Phoenix, AZ

Great work….way to look ahead! We really appreciate the extra effort and detail! Thank you!

Wells Fargo Bank, Phoenix, AZ

Your service technician went above and beyond to not only repair the broken items I requested on the last visit but he found another chair and repaired without cost. He even swept up the work area after the repairs were made. I really appreciate the quality of work and the communication that your team has with Banner Baywood. Thank you for the great support and service.

Banner Baywood Medical Center, Phoenix, AZ

Your service technician is awesome, polite, respectful, thorough, and knowledgeable. Thank you for sending him.

Casa De La Luz Hospice LLC, Tucson, AZ

Your service tech just finished repairing and servicing our office chairs. I would like to let you know about the exceptional service he provided. His attention to detail is exceptional. He repaired the chairs flawlessly while he protected the floor and surrounding furniture. Before leaving Ramon cleaned the area he worked in very well. Ramon is a great asset and represents the Goodmans company exceptionally well. Thank you for a job remarkably well done!

Chamberlain Distributing, Tucson, AZ

I would like to take this opportunity to thank the "A-team". They continue to be fantastic. They have a solid work ethic and are professional, efficient and courteous to staff and each other.

City of Phoenix Fire Department, Phoenix, Az

I'd like to call to your attention the outstanding performance of your crew while completing the first phase of our furniture installations at Valleywise Health / West Valley Specialty Center in Peoria. The team completed everything in an efficient and timely manner. The client was impressed with the results during the walkthrough I did with her. Particularly of note was the crew's ability to deal with the irregular scheduling for this phase. They completed all of the installations in a methodical, well-organized manner; so much so, that they actually finished a full day sooner than we had planned for. I'd also like to pass along my thanks to your scheduler for accommodating that schedule. I would be quite happy to have these foremen running the next phase of this project. Thanks for your time!

Valleywise Health, Phoenix, AZ

Thank you to everyone on the Goodmans team that assisted us with this effort. Everyone on the onsite team was kind, considerate, patient, adaptable and effective in the work they performed. Fantastic team and fantastic service. Thank you!

Banner Health, Phoenix, AZ

I was pleasantly surprised to see the chair assembled, as I had stated we would assemble it. The chair matches perfectly with the ones on hand. Thank you again for filling this order. We will continue to need items from Goodmans in the near future.

Faith Comes By Hearing, Albuquerque, NM

As always, the guys did a great job - quick and expertly completed! I wish all our vendors were as good!!

City of Tucson, Tucson, AZ
Caris Life Sciences, Tempe, AZ

I want to thank you for the wonderful service we received today! We had an issue with a file cabinet we had purchased from you that was stuck in the locked position and someone's purse and computer inside. I called and spoke with your scheduler who found a service tech to come and help us immediately. The service circled back to our office to help us with the issue. He fixed it quickly and we are so grateful! Thank you again for such wonderful customer care.

Pinnacle Achievement Group LLC, Phoenix, AZ

I couldn’t be more pleased with the product and your help with this. Thank you so much for helping me obtain a worthy office chair!! I greatly appreciate it!!

Mayo Clinic, Phoenix, AZ

The furniture looks great and the delivery and installation were very professional.

Kirtland Air Force Base, Albuquerque, NM

Goodmans has a number of new fans in our employees. 'Thank you' doesn’t even begin to cover the gratitude we feel.
Your operations manager was wonderful to work with. He was so pleasant, personable and prompt with his responses. The delivery crew was also incredible. They worked quickly while also being cautious of the office’s normal course of business. They placed, cleaned and ensured all items had the proper keys/shelving/brackets, etc… all while being super personable and friendly. This entire process has been a dream. Thank you SO very much!

Arizona Foundation For Legal Services & Education, Phoenix, AZ

Your installers did a wonderful job. They were quick, careful, and neat, and I am very happy to have my new desk, chairs, and monitor stands. I also appreciate the outlets and the new locks.

City of Tucson, Water Department, Tucson, AZ

I had a great experience all the way around with your service department. They had parts in stock and repaired while I was there. Greatly appreciated.

Leonard Alvarado, Phoenix, AZ

Words cannot begin to express how impressed I was with the service by the Goodmans service tech that helped me yesterday. He was professional, caring and committed to providing excellent service. He explained the process, kept the areas safe from damage, and was extremely careful to not disrupt employees while working on cabinets/desks. He is a credit to your organization.

Wells Fargo Bank, Tucson, AZ

Your staff renovated our old cubicles and did a phenomenal job! They were very courteous, professional and completed the job promptly. Again, thank you!

Charlene Yazzie, Tucson, AZ

We are pleased with everything we received. Please don’t hesitate to stop by and say hello if you are in the neighborhood. We’ll show you around the new office.

Olivier Beabeau, Phoenix, AZ

Great work team! The space looks awesome and the proponents are happy, I’m told.

Mayo Clinic, Phoenix, AZ

I would like to express my thanks to your service technician for taking care of our chair repairs. He was very professional, detailed oriented and extremely courteous. He explained what he was going to do and once he was done he was very detailed with his findings and repair/s. Thank you and I hope that if we need further repairs the same service tech will be assigned to assist me. Thank you!

Pima County, Tucson, AZ

I'd like to give a special shout out on behalf of your installation crew, who did a stellar job in completing a teardown and reconfigure project today at Mayo, Scottsdale. We had scheduled this project for (2) days. However, the crew knocked it out in record time. This was extremely helpful for the client, as their IT and Building Services teams now have plenty of time to complete their work before the start of business on Monday. Thank you to the crew!

Mayo Clinic, Phoenix, AZ

I couldn't have had better service than what was provided today when I had my Herman-Miller chair repaired. The tech was courteous, knew what he was doing and arranged his timing to match ours. Great Job!

Stu Brannon, Phoenix, AZ

I am sending you a note to let you know how much I appreciated the support your service tech provided to our firm today when servicing a couple of our Herman Miller office chairs. My encounter with him was truly the highlight of my week (which I’ve already mentioned to a few people here in the office). He far exceeded my expectations to provide exceptional service. It’s apparent that he is confident in and proud of the work he performs. From a customer’s perspective, you couldn’t ask for a more qualified ambassador for Goodmans.

Deconcini McDonald Yetwin & Lacy, Tucson, AZ

The team from Goodman’s was awesome – If you could please pass that along, I would appreciate it!

T Mobile, Phoenix, AZ

I just wanted you to know I thought your project manager did a great job on the Rose Garden HR suite. He was personally out there rubbing adhesive off of panels and making things very orderly prior to our move. He had a punch list already created when I got there and pointed out items I might not have even found (nothing big just couple things damaged in shipping). Anyway, I think he will become another shining star at Goodmans.

Wells Fargo Bank, Phoenix, AZ

The pictures don’t do it justice! The Goodman’s crew has been absolutely fantastic to work with. They are kind, courteous, fun, on time and they know how to get the job done! They are here as I type this, breaking down the old cubes. They also informed me they will be in on Saturday to build in the new space! They are rocking it and will be done ahead of schedule!! Thank you to everyone involved!!

Debbie Madden, Phoenix, AZ
Creative Office Pavillion, Maine

Your service technician did an impeccable job! My chairs look brand new. Not only were the seats replaced but everything was detailed and clean! Awesome work! Thank you!

Wells Fargo Bank, Tucson, AZ

Your account manager went above and beyond to get us a mock-up for FMD. We appreciate her dedication in making this happen in under two weeks. I want to commend your two installers as well. They are always fast, reliable and keep the communication flowing. Everyone at FMD is happy with the Canvas dock benching!

Maricopa Co Facility Management, Phoenix, AZ

I want to give kudos to your sales team. Your project manager and project coordinator were right on top of juggling and doing all they could to do push manufacturers and provide responsiveness to keep us informed and on schedule. There has been no other time, that I can remember, that I received such quick project management response. They are a great benefit to the team.

State of AZ Dept of Transportation ADOT, Phoenix, AZ

I had a FANTASTIC experience in dealing with 2 of your employees. In my 34 years of working in banking and customer service I can only count a few people that I’ve dealt with that have great follow up, customer service skills, are knowledgeable and super sweet like your repair and service manager. I was having a hard time trying to get a lock fixed within our company. When I asked for help from her, she bent over backward to help me. Today she sent out your service tech who had it all fixed up quickly. I was also very pleased with the service tech's customer service skills. He shook my hand when he got to our office and was very professional. I wish everyone I dealt with had the same customer service qualities as your team. Thank you and I look forward to working with them again.

Wells Fargo Bank, Tucson, AZ

I would like to compliment one of your service technicians for excellent customer service, professionalism, expertise, and politeness.

US Department of Homeland Security, Phoenix, AZ

Your team did a fantastic job on the delivery and installation of our new electronic training room tables. They were very polite and thorough and we appreciate the professionalism in which they did their job. Please let them know what a great job they did!

Maricopa County Assessors Dept, Phoenix, AZ

Your foreman, who always provides us with great service, conducted his bi-weekly today at our facility. Today he went above and beyond and assisted me with an ongoing issue I had with an Aeron chair. It already had a PO assigned to it and was waiting for repair. Due to your foreman's attention to detail and communication skills, he was able to identify that the chair did not have an approval signed for it. Great work in clarifying what we needed to get the job done.

Banner Health, Phoenix, AZ

Thank you for rectifying the countertop error so quickly! It all worked out great. Your team is awesome! I appreciate their professionalism and positive demeanor. Thank you to all of you!

Maricopa County Public Health Office of Vital Reco, Phoenix, AZ
Mayo Clinic, Phoenix, AZ

Thank you for the link, research, and chair repair. The service I received was wonderful. From your willingness to schedule the inspection and your service tech's fast professional installation of the repair parts, the service was truly professional.

Richard, Phoenix, AZ
Cyberscout, Phoenix, AZ

Your team was very professional, knowledgeable and very quick but most of all, very courteous. Please thank them and thank you for the fast service we received.

State of AZ Dept of Health Services, Phoenix, AZ

Your service tech that came to repair my chair yesterday was awesome. While he made certain my chair was serviced, I was much more impressed by his manner, customer service attitude and professionalism. He is a credit to your organization and to himself. Ramon set a high bar which we should all try to attain.

City of Tucson, AZ

Thank you for your prompt reply to my request for service. Your technician called to let me know he was on his way, arrived on time and did a great job. He was professional and pleasant and very attentive to the work. I couldn't possibly be more pleased with the outcome.

Jodi Horton, Tucson, AZ

Thank you for the prompt and efficient repair of our filing cabinet. Your team did an excellent job.

University of New Mexico, Albuquerque, NM

Thanks for making it happen for me today. We will be able to have the 16 people start on Tuesday due to your dedication to making the last spline fall into place. I am especially thankful for your level of commitment to making it happen. Thanks!

Verra Mobility Corporation, Phoenix, AZ

Your account manager did a wonderful job designing my new space and working with me to answer questions and meet deadlines. I love it and I have already received many compliments on the new look! Additionally, the specific team that delivered and installed the new workspace and panels are amazing! Professional from start to finish, is the only way to summarize their conduct and quality of the work they completed for us. Thank you!

Metro Water District, Tucson, AZ

Thanks for sending such a great team to do our work. They were very diligent and considerate of everyone’s time.

Verra Mobility Corporation, Phoenix, AZ

I just wanted to say that your team was efficient, friendly, quiet and fast. The 8 cubicle takedown was completed in under 2 hours. We appreciated the very minimal disruption to our workday!

University of New Mexico, Albuquerque, NM

The delivery gentlemen were courteous and knowledgeable regarding the desk. Thank you!

Presbyterian Healthcare, Albuquerque, NM

I just wanted to let you know about the phenomenal service I received today when your repair technician visited me to repair on my chair. He was incredibly polite, kind, and very thorough. I didn’t realize how much work was needed on my chair, I just knew I needed a caster. He took the time to look it over completely, replaced all 5 casters, my armrests, as well as some other components and cleaned it too. He also took pictures of his work and reviewed them with me. As he walked down the hall to leave, he also pointed out a couple of other chairs he believed were still covered under warranty and made plans to come back and service them as well. Shortly after his departure, I received an email to set up the appointment to have those chairs serviced. I couldn’t ask for a more efficient team, they are very much appreciated!

Banner Health, Tucson, AZ

The delivery went well. The chairs were installed quickly and came with zero issues. We are very pleased with the outcome. Thank you.

University of New Mexico, Albuquerque, NM

I was on vacation when the team came to do the chair repair. At first, I didn’t notice but then realized my arm height had been lowered. After looking more closely, I realized the armrests and “edging” had been restored to new! The chair looks great. Thank you.

Dignity Health, Phoenix, AZ

Thanks for all your help. You sent a great technician to our hospital!

Honorhealth, Phoenix, AZ

The crew was in & out in 20 minutes with no disruption to our employees. The technician was quick to assess and took the time to explain what he thought caused the issue. He suspected that someone may have tried to push the door closed, rather than allowing the slow close feature to do its job. In the process, the mechanism didn’t catch, and became disengaged…until the repair crew arrived to dismantle the door & reset the mechanism. Very useful information!! You know that I like learning the technical stuff, and when the opportunity arises, will pass the info along to our end-users. I will try to educate them on the importance of allowing the doors to slow-open and slow-close as intended, and hopefully, this will reduce the service calls we need to request moving forward. Please pass along my thanks to the DIRTT team manager for the crew’s above & beyond service today.

Salt River Project, Phoenix, AZ

The workers that you sent on this project were very professional. They work fast, and they perform their tasks with professionalism.

University of New Mexico, Albuquerque, NM

Phase one has been completed and there are a lot of smiles from the looky-loos walking by the space and employees who are moving into the space. It is like watching the sunrise as you walk from the unrenovated space into this new renovation. Beautiful. The space looks great. I received a compliment about how well the space looks from my Division Director last night. So thank you for being a part of that success. Also thanks for the photos.

State of AZ Dept of Transportation ADOT, Phoenix, AZ

I want to thank you for all the work you put into this project. You not only beat the schedule but also supplied a great product. I also wanted to extend a thank you to the installation crew. Each member was professional and did not waiver from the installation not once. This project was monitored not only by the security supervisor but an additional two armed officers who both commented to me the ease of working with Goodmans.

City of Phoenix, Phoenix, AZ

The Goodmans team performance was excellent. I contacted Goodmans to confirm my order had arrived. It was confirmed that it had arrived, My team and I were able to go PICK UP my order at the loading dock, very conveniently. The Goodmans team was very professional, polite, and nice to conduct our business with. Thank you for good service.

University of New Mexico, Albuquerque, NM
Oro Valley Hospital LLC, Tucson, AZ

I want to thank everyone that helped out in taking care of the electrical issue. This was in our Homeland Security area so we needed them up and running. The quick responses were very much needed and appreciated. THANK YOU!

City of Phoenix, AZ

Thank you for the quality of service provided by Goodmans. We appreciate your efficient, quality customer service and the high level of detail Goodmans demonstrates on each project.

City of Tucson, AZ

I just had to send you an email letting you know how impressed I am with the gentlemen removing the panels, they are so quiet. Hats off to them!

Valleywise Health, Phoenix, AZ

They did a wonderful job today. Very prompt and efficient with the repair. I really appreciate your help!

Dignity Health, Phoenix, AZ

I wanted to thank you and your team for partnering with W. L. Gore on this new Pilot Space. It looks great, and there is already a lot of 'buzz' and excitement from associates in this plant! A huge thank you to your account manager's willingness to work creatively with W. L. Gore on developing solutions that align with our evolving workplaces.

I also wanted to acknowledge the install team. They managed this installation with professionalism and patience, even for those crew members who I am sure were exhausted by the time they finished today. Thank you all for advocating professionalism and integrity in your install crews; this only adds to the overall customer experience.

We are continually satisfied with the performance from the Goodmans Interior Structures team; thank you for striving for excellence!

WL Gore & Associates Inc, Flagstaff, AZ